Frequently Asked Questions at RTL
1
Is there a limit to the amount of items that I can check out?
There isn't a limit to the amount of items that you can check out at RTL!
2
How can I pay my fines?
Robinson Library is a fine free library! That means there are no fines if you return your materials after the due date. However, you can still be charged a replacement fee if you fail to return the materials. Replacement fees can be paid by cash or check at the library or via credit card online under your account dashboard.
3
How do I renew an item?
Renewals can be handled several ways, and you will need your library card number:
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Catalog
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Our automated phone renewal service at (412) 622-1895.
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Call us directly at (412) 787-3906.
Most of our items will automatically renew (up to 6 times) when your due date draws near. Automatic renewal will not happen if there is another hold request on that item.
Please keep in mind that some items may not be able to be renewed.
4
I can't access my account online, I can't log onto library computers, and/or I can't renew my checked out items.
It is likely that your library card has expired. Call the library to have them check your expiration date. If you card is expired, come to the library with your current photo ID.
5
Does the library have public meeting rooms available?
No, unfortunately our space is very limited and we do not have any rooms available for public use. Our programming space is reserved for library programs, and not available for private events or parties.
6
Does the library have WiFi?
Wifi is available at the library for patrons. Simply select "Robinson Library" from the list of available wifi providers and follow the steps to connect.
7
Can I print from my cell phone, tablet, laptop or other device?
Yes, you just need to send the file to us at roblibraryprint@gmail.com:
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9
Do I have to register for library programs?
Registration is not required for library programs unless otherwise stated in the program's description.